Issue analysis

  • Average Age Report

    Shows the average age of unresolved issues for a project or filter. This helps you see whether your backlog is being kept up to date.

  • Created vs. Resolved Issues Report

    Maps created issues versus resolved issues over a period of time. This can help you understand whether your overall backlog is growing or shrinking.

  • Pie Chart Report

    Shows a pie chart of issues for a project/filter grouped by a specified field. This helps you see the breakdown of a set of issues, at a glance.

  • Recently Created Issues Report

    Shows the number of issues created over a period of time for a project/filter, and how many were resolved. This helps you understand if your team is keeping up with incoming work.

  • Resolution Time Report

    Shows the length of time taken to resolve a set of issues for a project/filter. This helps you identify trends and incidents that you can investigate further.

  • Single Level Group By Report

    Shows issues grouped by a particular field for a filter. This helps you group search results by a field and see the overall status of each group.

  • Time Since Issues Report

    For a date field and project/filter, maps the issues against the date that the field was set. This can help you track how many issues were created, updated, etc, over a period of time.